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Sales Service Representative (SSR) - NC
Leitz Tooling Systems LP
Sales
401 Interstate Drive
Archdale, NC 27263
United States
Job Description

Responsible to maximize sales, customer satisfaction and support other sales members to ensure sales are maximized.  Duties include all sales and other activities to maximize sales, including sales related activities for service center, area distributors and regional sales/service/inside sales representatives. 

Responsibilities and Duties
  • Actively engage in the generation of additional sales and service while performing daily sales and service routes within designated territory.
  • Develop new customers.
  • Maximize potential business with existing customers by promoting tooling and servicing of tools.
  • Promote special programs and sales promotions to customers.
  • Provide excellent customer service.
  • Support and train new sales members as required.
  • Assist in developing long-range growth forecasts, strategies, business plans.
  • Participate in beneficial association functions and maintain relations with associated industry suppliers.
  •  Report current competitive activities, and assist in developing marketing solutions and strategies.
  • Maintain a current and accurate database of daily, weekly and monthly activities.
  • Processing necessary paperwork using required company systems.
  • Communicate effectively with customers and sales personnel.
  • Operate delivery vehicle in a safe, courteous and efficient manner.
Required Skills, Education and Experience

Skills:

  • Customer/Client Focus.
  • Personal Effectiveness/Credibility.
  • Ethical Conduct.
  • Thoroughness.
  • Communication Skills.
  • Professional Attitude.
  • Positively Promoting Teamwork and Open Communication. 
  • Understanding of geographical locations and able to use navigation devices and apps.
  • Ability to learn and develop a good understanding of company products and services in order to meet customer needs.
  • Valid Driver's License and an acceptable driving record is mandatory.

Education:

  • High school diploma or equivalent.
  • Bachelor's degree or equivalent experience.

Experience:

  • At least two years of field sales, service, or technical support experience.

 

HR
Human Resource Management

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The three legally independent affiliated groups Leitz, Boehlerit and Bilz together form the globally active Brucklacher Group. The Leitz Group, as producing service provider, is the world’s leading manufacturer of tools for machining wood, wood-based materials and state-of-the-art materials. The 5th generation family business was founded in Oberkochen, Germany, in 1876 and is characterised by long-term thinking and sustainable action. As a carbide pioneer, the Boehlerit Group is one of the world's leading manufacturers of wear protection solutions and cutting tools for machining metal and composite materials. The Bilz Group is the globally active specialist for the precise clamping, defined movement and manual quick-change of precision tools. Through the vertical integration of the sister groups, they offer their customers coordinated and optimised solutions from a single source. The joint strength of the sister groups is continuously expanded through the realisation of synergies and targeted joint research and development. With a total of 17 production sites, its own sales and service companies in 38 countries with 139 branches and an exclusive worldwide partner network, the Brucklacher Group is a global player represented on all continents. The Brucklacher Group employs over 4,000 people worldwide and generates an annual turnover of around 500 million euros.

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